What's the difference between the notice and the GARAN label?
The notice explains the 2-year legal guarantee every product has. The GARAN label adds the producer's longer guarantee, with its duration, brand and model. A product shows the notice alone, or the notice and the label.
Do I need to fill anything in for products with a 2-year guarantee?
No. Add the widget to your storefront, and your product pages will show the standard notice in all languages automatically!
My own warranty is longer. Does it replace the legal guarantee?
No. Any extra warranty comes on top of the legal guarantee. The GARAN label is for a producer guarantee over 2 years.
Why does the GARAN label need a brand and model?
The label identifies the product the longer guarantee covers. Without both, Complimus shows only the standard notice.
Which products should I exclude?
Only items the legal guarantee doesn't cover, such as services, digital downloads and gift cards. Digital products and gift cards are excluded for you.
When does this apply?
From 27 September 2026 in most EU countries. A few countries start later; check yours.
Can I change the notice's text or translate it myself?
No. The notice is the EU's official one, shown as published in each official language. You can change the title, description and layout around it, but not the content of the notices themselves.
